掃除から、研修から『気づくこと』
今日はクリスマスイヴです。全員定時で帰り家族、仲間の皆さんと幸せな時間を過ごしてください。
社長室前に、私が読んで良かった本を皆さんにも読んでもらいたいと思い、本の貸出しをしています。貸出し表には誰が何の本を読んでくれたかがわかるようになっています。たくさんの皆さんが読んで、勉強してくれて嬉しく思います。
新入社員、中途入社の皆さんには、毎朝トイレ掃除を私と一緒に行ってもらっています。その中で、掃除を通して自分から色々なことに気づくことができるようになって欲しいと思います。掃除は、見えるところだけを綺麗にするのでは掃除とはいえません。掃除の仕方でその人の器がわかります。トイレ掃除では、蓋の裏まで綺麗にする。スリッパの裏も綺麗にする。気がつけば、綺麗にするべきところはたくさんあります。掃除ができない人は駄目です。だから、両親、学校、地域、会社が皆さんを指導しています。学歴・年齢は関係ありません。ジットは、掃除、挨拶ができる人を育てていきます。
上司は部下を作ります。上司が人間的に欠陥があったり、人として関わりがもてない事業部は駄目になってしまいます。ジットはこうした失敗をしないようにしていきます。仕事ができなくても、しっかり掃除ができる人、傘立てに傘が開いた状態で入っていることに気づける人、誰もいない場所に暖房が入りっぱなしになっていることに気づける人、そういう上司になって欲しいと願っています。
自分から進んで本を読み、勉強をする。今、多くの企業が倒産し、従業員の解雇をしている中、ジットで働きたいと言ってくれる人がたくさんいます。ジットは、今がチャンスです。経営理念を身体で感じて、人生の一分一秒を、大切に過ごしてください。
人はひとりでは生きていけません。周りの人たちの支えや、周りの人たちの応援がなければ生きていけません。
私の読んだ本の中に、自分から一歩前に出て、自分から声を掛けていくことで多くの人と関わることができるようになったという話がありました。
一週間の研修に参加してくれた課長も、自分から関わっていくことの大切さに、自ら気づいてくれました。自分自身の短所も、長所も、自分から気づくことができるのは、他人に言われて気づくよりも何倍もすごいことです。自分自身で気づいた短所は、それを認めて自分を変えていって欲しいと思います。
モーニングセミナーに参加してくれた社員は、私の話から身近な人への態度、自分自身の身勝手さに気づいたと感想をくれました。また、別の社員からは、私の強い思いと同じように、仕事に対して自分自身も思いを強く持って取り組んでいこうと決意してくれました。
営業スタッフの店頭実演販売の準備をする中で、今まではどんな準備が必要で、どんなことをするのかなど考えたこともなかったが、こうして準備を進めていくとジットの経営理念に沿っていることに気づいたという、社員の報告もありました。
会社は、社員の皆さんに研修、講習への参加や、私が良いと思う本を紹介し、提供しています。それは、皆さんに自分自身で気がついて、皆さんが変わり、成長して欲しいと願っているからです。
What I Realized from Cleaning and Training
Today I ask that everyone go home at the scheduled time and spend this Christmas Eve with their family and friends.
In front of my office I have placed books that I have read and enjoyed. It is my hope that employees will take advantage of our lending program and read these books. To aid this, we have created a system wherein employees can write down their name and what book they borrowed.
The Importance of Cleaning
At JIT, it is our policy to have new employees clean the bathrooms every morning for the first three months of work. It is my hope that this period will teach them to recognize various things about themselves for cleaning is not only a matter of cleaning what is visibly dirty. To put it another way, I believe that a person’s caliber is seen in the way they approach cleaning. For example, in cleaning the toilet, you clean all the way to the back of the lid. The same applies to the slippers. If you pay attention, you will see that there are many places that should be cleaned.
Those who cannot clean to such a degree are worthless and it is for this reason that parents, schools, regional associations, and companies are training everyone. One’s academic background and age are irrelevent. Here are JIT, we raise employees to be people who can clean and properly greet each other.
It is the supervisors who create those who work under them. If the supervisors, like ordinary people, have imperfections, their departments will also have those imperfections. At JIT it is our aim to not have such failures. I want supervisors who, even if they are incompetent in their work, are able to clean properly and notice things such as umbrellas left open in the umbrella stand or heating left on in empty rooms. I want supervisors who willingly read books and study.
In the midst of the current economic crisis in which many companies are facing bankruptcy and hundreds of workers are being laid off, there are many people who have told me that they would like to work at JIT. I believe it is because this period is a chance for JIT. So please feel JIT’s creeds throughout your entire being and value every second of every minute of your life.
The People Around You
People cannot live by themselves alone: without the support and encouragement of those around you, you will not survive.
Recently, I read a book about the ability of man to affect those around him by voluntarily and actively performing his duties and greeting others. One of JIT’s section chiefs recently attended a week-long training seminar where he realized the importance or significance of his influence. I believe that the ability to recognize one’s own weaknesses and strengths is far greater than acknowledging them once someone else has pointed them out. Hopefully once you notice and recognize your shortcomings, you will seek to change them.
An employee who attended a recent morning seminar told me that listening to my talk, he became aware of his behavior towards those close to him and his own selfish arrogance. Similarly, another employee decided that he wanted to tackle work like I do: with a strong mind.
JIT Transformations
One employee recently reported that our sales staff, in preparation for the over-the-counter demonstration sale, had been neglecting to think about what kind of preparation was necessary or what should be done. However, during the course of the preparations, they realized this shortcoming and began following JIT creeds as they continued preparations.
At JIT, I offer employees training courses and introduce them to books I think are good. I hope that they use these opportunities to reflect on themselves, to change, and to mature.
12月 28th, 2008 at 17:55:08
Don’t you think that “Those who cannot clean to such a degree are worthless ” is a little bit too strong? I don’t believe that there are people in this world that are worthless and hope that you would believe that as well. Not matter what shortcomings a human may have, even not being able to clean to the extent to which you desire, we all have some worth.
1月 5th, 2009 at 18:35:31
チームジットでは、掃除ができない人は駄目だと考えています。
誰でもできること、当たり前のことを当たり前にできる人をジットは必要としています。
しかし、全ての掃除ができないない人が駄目なのではないと私も思います。
誤解を招くような言い回しをしてしまいましたこと、謙虚に受け止めます。
指摘をしてくださり、ありがとうございました。
To clarify what I said before,people who cannot clean are useless within the confines of Team JIT. This is because JIT needs People who are reliable in everyday matters. Like you, however, I believe people’s worth extends beyond cleaning: in other words, I believe that even if you cannot clean, you are still important. I will try to be clearer in the future. Thank you very much for your comment. I truly appreciate it.